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Privacy Policy

Effective Date: 12/11/2024

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Diana Fjer (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and share your information when you access or use our services, website, or communicate with us.

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1. Information We Collect

We may collect the following types of personal information:

  1. Personal Identifiers: Name, email address, phone number (if provided), and other contact details.

  2. Session Information: Information shared during consultations or services, including notes or insights from sessions.

  3. Payment Information: Billing address, credit/debit card details, or other payment-related information (processed securely through third-party payment platforms).

  4. Usage Information: Data on how you interact with our website or services, including cookies, device information, and IP address.

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2. How We Use Your Information

We use your information for the following purposes:

  1. Service Delivery: To schedule, manage, and provide services such as spiritual coaching, healing sessions, or consultations.

  2. Communication: To respond to inquiries, send confirmations, and provide updates about your appointments or services.

  3. Promotions: To send promotional materials, special offers, or updates (with your consent).

  4. Security: To protect against unauthorized access, fraud, or other harmful activities.

  5. Compliance: To comply with legal obligations, resolve disputes, or enforce our Terms and Conditions.

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3. Sharing Your Information

Your information may be shared under the following circumstances:

  1. With Service Providers: Third-party platforms for payment processing, scheduling, or email marketing, who are required to keep your data secure and confidential.

  2. Legal Requirements: When required by law, regulation, or legal process (e.g., a subpoena).

  3. Consent: If you have given explicit permission for your information to be shared.

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4. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device that help us understand website usage and improve functionality.

  • Types of Cookies: We may use session cookies (which expire when you close your browser) and persistent cookies (which remain until you delete them).

  • Managing Cookies: You can adjust your browser settings to refuse some or all cookies. Note that disabling cookies may impact your ability to access certain website features.

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5. Data Retention

We retain your personal information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, or enforce our agreements. When your information is no longer required, it will be securely deleted or anonymized.

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6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  1. Access: Request a copy of the personal data we hold about you.

  2. Correction: Request corrections to inaccurate or incomplete information.

  3. Deletion: Request the deletion of your personal data, subject to legal and contractual obligations.

  4. Objection: Object to the processing of your data for marketing or other purposes.

  5. Data Portability: Request that your data be provided in a portable format.

To exercise these rights, contact us at dianafjer.lightworker@gmail.com.

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7. Data Security

We implement reasonable administrative, technical, and physical measures to protect your information. However, no data transmission or storage system is completely secure, and we cannot guarantee absolute security. Use of our website and services is at your own risk.

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8. Third-Party Links

Our website or communications may include links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before providing any personal information.

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9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Updates will be posted on our website, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.

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10. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us at:

We are committed to resolving any concerns promptly and transparently.

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